# /case-studies/kambukka — Kambukka · Drinkware # https://o1.eu/case-studies/kambukka # Operator One — Merchant of Record for European marketplaces. ## Summary A drinkware brand with no e-commerce team more than doubled its monthly revenue and expanded from one account to three countries. ## Result 2x — more than doubled monthly revenue ## At a glance - 2x: more than doubled its monthly revenue - 3 countries: UK · DE · FR - 2 platforms: Amazon · Cdiscount - Built to scale: new markets and marketplaces next ## Markets live UK, DE, FR ## Marketplaces live on Amazon, Cdiscount ## Challenge Kambukka had no dedicated e-commerce team and was managing Bol.com on its own. It wanted to grow quickly, but had no in-house capacity to run marketplace accounts and advertising across several countries, and no appetite for stretching a lean team across three of them. ## What changed under Operator One - Operator One started as the brand's agency, setting up the account and running the advertising to prove the model on a single market. - On the strength of those results, Kambukka moved the partnership to Merchant of Record. - The operation scaled to three countries, live in the UK, Germany and France across Amazon and Cdiscount. - O1 runs the day to day: listings, enhanced content, market by market advertising rebuilds and new product line launches. - Kambukka keeps ownership of its inventory and sets its own pricing strategy throughout. ## Outcome Kambukka more than doubled its monthly revenue and now runs across three countries and two platforms, with headroom to add more. ## Who this applies to If you have a strong product and a lean team, you do not have to commit to a full European build on day one. Prove the model on one market, then scale it. Book a call to see which market to start with. ## Story From one account to three countries Kambukka makes insulated drinkware: bottles, tumblers and travel mugs built to last. The products were good and the ambition was clear. The capacity was not. The problem Kambukka had no dedicated e-commerce team. It was managing Bol.com on its own and wanted to grow quickly into other European markets. Running marketplace accounts properly means daily listing work, category rules that differ from platform to platform, and advertising that has to be actively managed rather than set once. Doing that across three countries would have meant stretching a lean team past breaking point, or hiring a function the business did not want to build. What the brand needed was not advice. It needed someone to operate the accounts and scale the brand at the same time. What Operator One put in place The engagement started small and deliberately. Operator One took the brand on as its agency, setting up the account and running the advertising, proving the model on a single market before anything larger was committed. Those results earned the expansion. Kambukka moved the partnership to Merchant of Record, which made Operator One the legal seller and took the company, VAT and compliance work off the brand entirely. Germany and France opened from there, and the operation now runs across Amazon and Cdiscount in three countries. Day to day, O1 runs the listings, the enhanced content, market by market advertising rebuilds and the launch of new product lines. Kambukka keeps ownership of its inventory and sets its own pricing strategy. Where the brand stands now Monthly revenue more than doubled. Three countries live: the UK, Germany and France. Two platforms running under one agreement, with more available when the brand wants them. A setup built to add new marketplaces and countries as the range grows. Who this applies to If you have a strong product and a small team, you do not have to commit to a full European build on day one. Prove the model on one market, then scale it. Book a call to see which market to start with.