# /case-studies/nutras — Nutras · Nutraceuticals # https://o1.eu/case-studies/nutras # Operator One — Merchant of Record for European marketplaces. ## Summary A lactose intolerance supplement became the reference brand in its Amazon Italy category, then rolled the same approach out across seven markets. ## Result #1 in Italy — the reference brand in its category ## At a glance - #1 in Italy: the reference brand in its Amazon category - 7 countries: IT · ES · FR · DE · PL · BE · SE - 7 Amazon sites: the Italian playbook repeated in each - Ads down: spend cut while sales grew ## Markets live IT, ES, FR, DE, PL, BE, SE ## Marketplaces live on Amazon ## Challenge Nutras had a product that worked but could not move the ranking. Standard automatic advertising campaigns were spending without taking share from the established competitor. Category leadership on a marketplace has to be engineered, with content, advertising structure and ranking moving together, and none of that was happening. ## What changed under Operator One - This is an agency engagement rather than a seller change: O1 works on the brand's own account, so Nutras stays the seller throughout. - The listing content was rebuilt first, so the advertising had something worth sending traffic to. - Italy was won as the anchor market, then the same approach was rolled out market by market. - Recent trading shows sales growing while advertising spend was cut, rather than growth bought with budget. - Each new market gates on its own food-supplement documentation, which O1 works through country by country. ## Outcome Lactosolution is the reference brand for lactose intolerance on Amazon Italy, with the same approach now running across seven markets. ## Who this applies to If a competitor is holding a category you should own, the answer is rarely more budget. Book a call to see how an anchor market gets won and then repeated. ## Story Win one category, then repeat it Nutras is an Italian supplements company. Its Lactosolution line addresses lactose intolerance, a category with steady demand and one established competitor sitting on top of it. The problem The product worked. The ranking would not move. The brand was running standard automatic advertising campaigns, which spent money reliably but took no share from the incumbent. That is a common trap: automatic campaigns keep a listing visible without ever changing its position. Category leadership on a marketplace is engineered rather than bought. Content, advertising structure and organic ranking have to move together, and each one depends on the others. None of that was happening. What Operator One put in place This is an agency engagement rather than a change of seller. Operator One works on the brand's own account, and Nutras remains the seller throughout. The first move was rebuilding the listing content, because advertising only pays when it sends traffic somewhere that converts. The second was focus. Rather than fighting in every market at once, Italy was chosen as the anchor and won first. The content, the campaign structure and the ranking position that came out of it then became a playbook to roll out market by market. Each new country gates on its own food-supplement documentation, which O1 works through as it goes. Where the brand stands now The reference brand for lactose intolerance on Amazon Italy. Seven markets live, with the Italian approach repeated in each. Recent trading showing sales up while advertising spend came down. Growth from ranking and content rather than from budget. Who this applies to If a competitor is holding a category you should own, the answer is rarely more budget. Book a call to see how an anchor market gets won and then repeated.