How it works

Your Path to Cross-Border Marketplace Success. Discover how to easily expand your brand across European marketplaces with our step-by-step process.

Week-by-Week Marketplace Expansion Timeline

Week 1: Discovery, Analysis & Data Collection

In-Depth Brand Review: Understand your brand's strengths and unique selling propositions tailored for European marketplaces.
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Marketplace Selection: Based on your product category and brand positioning, identify the best European marketplaces to target.
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Data Collection: Collaboratively gather essential product data, brand guidelines, and other key information from you to ensure accurate representation on marketplaces.

Week 2: Strategy Finalization & Integration

Strategy Confirmation: Refine and finalize the strategy post consultations and after evaluating the collected data.
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Platform Integration: Begin the integration process to sync your product listings with the selected marketplaces.
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Listing Optimization: Using the collected data, ensure your product listings are primed for visibility and appeal to European consumers.

Week 3: Pre-Launch Preparations

Marketing Plan Development: Strategize your product promotions across the marketplaces.
Quality Checks: Review all integrated listings, prices, and descriptions for accuracy.
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Feedback Loop: Address any concerns or last-minute adjustments based on the partner feedback and collected data.

Week 4: Launch & Onboard

Go Live: Launch your products on the identified European marketplaces.
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Onboarding: Introduction to our support system, ensuring you're familiar with the platform and processes.
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Performance Monitoring: Begin tracking initial metrics to gauge marketplace performance, using the data points identified during the data collection phase.

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The most common questions

What is a Marketplace Operator?

A Marketplace Operator acts as an intermediary between sellers (brands) and buyers (consumers) on online marketplaces. As your operator, we handle a range of tasks from listing your products to managing sales processes, ensuring you have a seamless experience in the European marketplace landscape.

Do I sell directly to end consumers?

No, you don't sell directly to end consumers. As we act as a Merchant of Record (MoR), we manage the transactions, allowing you to focus on your products and brand.

Which countries and marketplaces can you support?

We support a broad spectrum of marketplaces across all 27 EU countries. Our expertise is in streamlining your entry and operations across these diverse marketplaces, ensuring consistent and optimized presence.

How do you handle VAT and EPR compliance?

We manage and submit VAT and EPR on your behalf. However, it's your responsibility to ensure that your products are compliant with the necessary regulations. If you have concerns about compliance, we're here to assist and guide you through the process.

How does working with Operator One impact my brand's scaling operations?

Collaborating with us means you get a comprehensive marketplace solution that supports and propels your brand's scaling efforts. From cross-border expansion to managing intricate marketplace details, we make the journey simpler and more efficient for you

Are there hidden fees or charges when working with Operator One?

Transparency is one of our core values. We maintain a clear pricing structure, ensuring no hidden fees. Any costs or charges will be communicated upfront.

How does Operator One ensure product listing accuracy and consistency?

Our experienced team utilizes advanced tools and tailored strategies to ensure your products are listed accurately and consistently across different marketplaces. This ensures brand coherence and maximizes your product's visibility and appeal.

Can you assist in creating multilingual content for various marketplaces?

Yes, we can. Recognizing the diversity of the European market, we offer tailored packages for content, ensuring it's multilingual and culturally relevant, enhancing your brand's resonance with the target audience.

What our clients say

Over the past period, we have worked intensively with Operator One to (re-)define our strategy for selling our beers on various marketplaces in different markets. In an extensive workshop, Operator One helped us to determine the landscape (Where to Play?) and then took care of the execution (How to Play?) in collaboration with our internal e-commerce marketplace specialist. We see that we are achieving good results and improving both our presence and profitability on the platforms.

John Mouthaan

Global Head of Digital Sales

Operator One has been instrumental in the success of Neofollics on Amazon. Their expertise, attention to detail, and proactive approach have not only helped us grow but also provided a strong foundation for sustained success across multiple countries. We highly recommend their services to any business looking to expand and excel on Amazon's platform.

Maik van der Berg

Founder Neofollics Hair Technology

Since 2022, our collaboration has effectively expanded our brand's reach across Europe, notably boosting brand recognition and significantly increasing revenues. Particularly noteworthy is our tripled revenue growth in Italy this year, showcasing the team's efficient support and the success of our partnership.

Marco Verducci

Founder of Nutras SRL

Acquiring this market intelligence has revealed key opportunities for initiating our marketplace activities.

Rob Bontje

Euroboor BV