🇩🇪zooplus Germany

If we operate a live seller account on zooplus Germany (look for the 'Live' status pill on this page), yes. We onboard your catalogue under our Merchant of Record entity and you go live on the standard ~30-day onboarding timeline. Where the status is 'On request', we confirm fit and timeline on a discovery call first.

No. Operator One holds the zooplus Germany seller account under our MoR entity. You sign one master agreement with us; there is no separate marketplace contract for you to sign or manage.

We do. As Merchant of Record, Operator One is the party on the consumer invoice, so VAT on those sales, EPR registrations for the goods we sell, DAC7 reporting and returns processing sit with us, not with your brand. Where we import the goods into the EU we are also the EU importer and responsible economic operator under Regulation (EU) 2019/1020 Art. 4 and GPSR Art. 16; CE marking and the Declaration of Conformity stay with the manufacturer.

Marketplace commission, fulfilment fees, advertising spend and our service fee flow into a single consolidated monthly settlement statement. We share the full per-marketplace P&L for your catalogue on the discovery call.

zooplus Germany is one channel inside your O1 mix, and you keep the call on where else your brand sells. If you want zooplus Germany to be the only marketplace we run for you, we can scope the engagement that way; if you later want to add others, the same O1 entity covers them under the same master agreement.

Where zooplus Germany runs a buy-box-style mechanic, O1 Suite tracks the winner status and price gap per SKU and we repricer on rules you sign off on, not opaque automation. Where there's no buy-box, the pricing rules apply on top of the marketplace's own pricing logic instead.