Every operation. Every marketplace. One place to manage and see it all.
Orders, returns, listings, buy-box, repricing, replenishment, ads, customer-service cases, scheduled reports and a full REST API — across every connected EU and UK marketplace. Our operator team works inside Suite. Your team logs into the same dashboard and sees every move, live.
A 2-minute tour through the operating system our team runs your marketplace business from. Same dashboard. Same data. No two-tier visibility.
Suite is live at app.o1.eu — every brand we operate has access from day one.
Here's exactly what Suite does, surface by surface. Each function is what the O1 operator team uses to run your marketplace presence — and the same view your team logs into. No two-tier visibility, no "agency portal" abstraction layer.
Every order, return and refund across every connected marketplace lands in one ledger. Filter by status, slice by marketplace, search by buyer, SKU or order ID. Our ops team works the queue; your team sees every line in real time. No lag between what we did and what you see — same row, same status, same minute.
Inbound stock tracking, purchase-order management and low-stock alerts per SKU per warehouse. Replenishment plans push into Amazon FBA, Bol logistics, the two O1 EU fulfilment centres, and your own warehouse. Suite knows where each unit lives and what to move next — and so does your finance team, before the marketplace runs out.
Listing status per marketplace, buy-box ownership tracked per country, and repricing rules per SKU per country. Our pricing team adjusts inside Suite; every change is logged with a before/after audit trail. Suppressed listings, content errors and category violations surface in the same view the operator team works from — there is no second tool to chase.
TACoS, ROAS, sponsored-product spend, branded-search rank and ACoS — fed by Advertising Forge across the EU and UK marketplaces we operate. Bid, budget, keyword and negative-keyword changes flow through the same audit trail as the rest of Suite, so what the AI Manager and rule engine did this morning is visible to your team this afternoon.
What Suite shows you: case volume per marketplace, SLA hit-rate, average first-response time, dispute outcomes (A-to-z, item-not-received, return disputes) and account-health flags — so you know we're protecting the reputation that drives your buy-box and your conversion. The live buyer-message queue, multilingual response drafting and case-by-case triage live inside Support Forge with the O1 team that owns it; you don't run it, and you don't need to. The metrics that matter for the brand land in Suite.
Monthly P&L, ad performance, listing-health and per-marketplace breakdowns — delivered as written operator reports, not slide decks. Scheduled and dropped into Suite on cadence; your team can also export any view on demand. The same numbers we use in our weekly cadence are the numbers in the report — no manual reconciliation, no agency PDF that disagrees with the dashboard.
The full v1 REST API with OpenAPI docs at app.o1.eu/api/documentation. Webhooks for orders, returns, listing changes and ad events so your stack reacts the moment something happens — not on tomorrow's CSV. Plug Suite into your ERP (SAP, NetSuite, Dynamics), your BI tool (Tableau, Looker, Metabase) or your finance close. Same data shape your team already builds against.
VAT-filed status per country at a glance. GPSR, EPR and DAC7 reporting status surface per marketplace per country, so the compliance state of the business is never a separate spreadsheet. The full operator audit trail — every action logged with a before/after diff — lives inside the engagement and is available on request, so an MoR review always has the accountability proof it needs.
The functions above are powered by seven Forges — each a piece of the operator stack. Open any one to see how it works.
Single catalogue · per-channel content · DAM
Brand-data integration · onboarding
Self-built ads · EU + UK marketplaces
Photography · 3D · video · infographics
Managed customer service · one inbox
Your WH · FBA · Bol · O1 EU FCs
AI across every Forge · efficiency + scale
Book a 30-minute walkthrough. We'll show you Suite running on a real brand, the data shape behind the REST API, and how an operator team would pick it up for your catalogue.
No commitment required. Typically a 30-minute call.